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Terms and Conditions
Scheduled Training
Definition
A scheduled course is defined as a public course appearing on a MicroStrategy or MicroStrategy Authorised Training Centre (MATC) schedule.
Confirmation of Enrolment
Enrolments will not be accepted unless accompanied by appropriate evidence of the required method of payment (cheque, purchase order, Bankers Draft etc).
Enrolments are accepted on a strictly first-come first-served basis; early enrolment is therefore encouraged. Enrolments will be confirmed and joining instructions provided by mail or fax, on receipt of a fully completed enrolment form.
If you do not receive confirmation, call our Course Administrator for a verbal confirmation before coming for a course.
Payment of Fees
For courses where a fee is applicable, the Fees are invoiced and payable in full before a course commences.
For courses where a fee is waived, no invoice shall be raised except where the cancellation or transfer fee applies.
We reserve the right to refuse a student entry to a course where payment in full is expected and has not been received prior to commencement.
Cancellations and Transfers
All cancellations and transfers must be confirmed in writing.
The following cancellation fees apply for courses where a fee is applicable:
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15-28 days prior to start date - 25% of the standard course fee or £250, whichever is the greater amount. |
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up to 14 days prior to start date - 100% of standard course fee |
The following cancellation fee applies for a course where the fee is waived:
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15-28 days prior to start date - 25% of the standard course fee or £250, whichever is the greater amount. |
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up to 14 days prior to start date - 50% of the standard course fee or £500, whichever is the greater amount. |
A transfer fee of 25% of the standard course fee will applied to students whose enrolments are transferred to a different course or date within 14 days of the original course start date.
MicroStrategy Limited reserves the right to cancel those courses for which there are insufficient enrolments. If a course must be cancelled, MicroStrategy will make best efforts to advise all enrolled students at least one week prior to the starting date, and arrange a free transfer to another scheduled start date of the same course.
Substitutions
Substitution of one student for another will be accepted without charge, but must be supported by a fully-completed enrolment form. Any student for whom an enrolment form has not been completed may not be accepted on the first day of the course.
Prices
MicroStrategy reserve the right to change prices without notice. For current information please contact the Course Administrator.
Prices are quoted in Pounds Sterling (£) unless otherwise stated, and VAT at the current rate must be added.
Transport, accommodation and meals are the responsibility of the student unless otherwise stated.
Company Non-disclosure Undertaking
While attending MicroStrategy training courses, the student will receive Proprietary Information including, but not limited to concepts, designs, strategic direction, computer programs and other information concerning decision support applications and engines, relational databases and systems, database design methodologies, and various MicroStrategy software products.
The student also agrees not to use, sell, publish, disclose or otherwise divulge this Proprietary Information to any person, except fellow employees of his/her organisation who have a need to know the Proprietary Information and who are bound by similar nondisclosure agreements, without the prior written consent of an officer of MicroStrategy.
The student will be required to sign a non-disclosure undertaking at the beginning of each course that acknowledges that such Proprietary Information is considered to be information that is confidential and representative of MicroStrategy’s corporate time, effort, money, and creative skills. Any written documents and/or software relating to this Proprietary Information is acknowledged to be the sole and exclusive property of MicroStrategy.
Liability
MicroStrategy and Customer shall each indemnify the other against personal injury or death caused directly by the indemnifying party’s negligence. Customer shall indemnify MicroStrategy against any damage to property caused by Customer or its delegates. Neither MicroStrategy nor Customer shall be liable for any indirect consequential special or incidental damages, howsoever caused including loss of profits or of contracts. In any event MicroStrategy total liability for any breach of these terms and conditions shall be for MicroStrategy to refund to Customer the amounts paid by Customer for the relevant course. |
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